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RETURNS POLICY

 

At Carnival by DUJRA, we pride ourselves on providing high-quality products and exceptional customer service. Due to the handmade nature of our items, all sales are final. We do not offer refunds or accept returns on any purchases, under any circumstances.

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No Refunds or Returns

  • Final Sale: All items purchased from Carnival by DUJRA are final sale. This policy helps ensure the safety and hygiene of our products.

  • Exchanges: Unfortunately, we do not offer exchanges for any items. Please ensure that you check the Size Guide and product details before making your purchase.

  • Order Cancellations: Once an order is placed, it cannot be canceled or modified.

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Quality Assurance

We are committed to delivering products that meet the highest quality standards. Each item is carefully inspected before shipment. If you receive a defective or incorrect item, please contact our customer service team within 7 days of receiving your order for assistance.

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Contact Us

If you have any questions or need further assistance, please feel free to contact our customer service team at [info@dujra.com] or by filling out our Contact Form. We are here to help and ensure your experience with Carnival by DUJRA is a pleasant and smooth.

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Thank you for understanding and for your continued support of Carnival by DUJRA.

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